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Our Approach

To put together a methodology, the discipline of project management along with the necessary elements of software development and systems integration effort is required. The core of our methodology is leveraging our understanding of organization, industry knowledge, and use of industry best practices. While delivering solutions and services to organizations, IQ Software follows a methodology that has proven suitable for all technologies from legacy to emerging technologies, and delivers solutions and services at customer sites or from offshore facilities. We utilise the Rational Unified Process for the majority of our projects and follow those parts that are appropriate to the scale of each project.

A key part of our strategy is to ensure that the client has ready access to local project management. This is why all outsourced projects are managed locally. In addition, the majority of planning, system study, requirement gathering and design activities take place locally too.

Our in-house developed Project Management System, IQtrack, monitors project and process management for all sizes of projects and provides readily available information to the client and project managers.

Our in-house developed change management and bug tracking system, IQbug, allows the customer to raise and follow change requests or report faults with any part of the system or process, to ensure good problem and change management.

Our unique ktsleads technologies facility allows for instant communication with senior IQ staff for reliable communications and quick resolution of issues. ktsleads technologies provides an online chat facility and all communications are recorded, stored against project records and emailed to the client as a transcript of the conversation.